Privacy policy

Privacy Policy
This Privacy Policy explains how AppTech Mobile collects, uses, and shares your Personal Information when you use our mobile app or visit our services through the app.

Collecting Personal Information

When you use the AppTech Mobile app, we collect certain information about your device, your interactions with the app, and any necessary data to process your purchases or interactions. We may also collect additional information if you contact us for customer support. "Personal Information" refers to any information that can uniquely identify an individual, as outlined below.

Device Information

  • Examples of Personal Information collected: Device model, operating system, app version, unique device identifiers, IP address, time zone, and app interaction details (pages viewed, search terms, etc.).

  • Purpose of collection: To ensure the app functions properly on your device, enhance performance, and provide insights on how users interact with the app.

  • Source of collection: Automatically collected through app interactions, device settings, cookies, or similar technologies.

Order and Transaction Information

  • Examples of Personal Information collected: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.

  • Purpose of collection: To process your purchase, fulfill orders, provide invoices, verify payments, and communicate with you.

  • Source of collection: Directly from your actions within the app when making a purchase.

Customer Support Information

  • Purpose of collection: To provide effective customer service and support when you reach out with inquiries or issues.

  • Source of collection: Directly from interactions within the app or through our customer service channels.

Location and Currency Information

By using our app, you consent to third parties processing your IP address for location identification purposes to convert prices to your local currency. This information is stored temporarily in a session cookie to maintain your currency selection across your browsing session.

Minors

The app is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us immediately to request deletion.

Sharing Personal Information

We may share your Personal Information with third-party service providers to help us provide our services and fulfill our contractual obligations to you. For example:

  • Compliance with Laws: We may share your Personal Information to comply with legal obligations or respond to lawful requests such as subpoenas or court orders.

  • Behavioral Advertising: We may use your Personal Information to provide targeted advertisements and offers through third-party partners.

Behavioral Advertising and Analytics

We use technologies like Google Analytics to better understand how users interact with the app. Google Analytics may collect your Personal Information, and you can learn more or opt-out of Google Analytics here: Google Privacy Policy.

We may also share information about your interactions within the app and on third-party websites with our advertising partners. You can manage your preferences related to these practices via the Digital Advertising Alliance's opt-out page at: DAA Opt-Out Portal.

Using Personal Information

We use your Personal Information to:

  • Offer products and services,

  • Process payments,

  • Ship and fulfill orders,

  • Keep you informed about new features or services.

Legal Basis for Data Processing (For EEA Residents)

If you reside in the European Economic Area (EEA), we process your Personal Information based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Contractual necessity: For fulfilling our contract with you (e.g., processing your orders).

  • Legal obligations: For complying with applicable legal requirements.

  • Legitimate interests: For purposes such as marketing, fraud prevention, and business improvements.

  • Vital interests: To protect your life or the life of others.

Retention of Data

We retain your Personal Information only as long as necessary to provide our services, complete your orders, and comply with our legal obligations. You may request deletion of your Personal Information at any time.

Cookies

Our app uses cookies to enhance your experience. These cookies help us remember your preferences and usage patterns. You can manage cookie preferences through your device settings.

Do Not Track

Currently, we do not respond to "Do Not Track" signals as there is no consistent industry standard for these signals.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. We recommend reviewing this policy periodically for updates.